WHAT CURRENCIES CAN I USE?
All our prices are marked in euros (EUR) and payments will be made in that currency.
WHAT TYPE OF PAYMENT METHOD CAN I USE?
You may use any of the credit cards listed below:
· American Express
Other payment methods available, depending on the country you are purchasing from:
· ATM Reference
All payments are subject to verification and approval before the order is processed. The order value will be charged to the credit card account when the items are sent. At no time will your bank details enter S n u g 's computer system.
WHY WAS MY PAYMENT DECLINED?
Try one of the following:
· Make sure the card data is correct. Confirm, for example, the billing address associated with the card or its expiration date.
· Make sure you have entered the security code correctly (the last three digits on the back of your card).
· Contact your bank and check if there is any problem with your card.
· If none of these tips help, try to make the payment with another credit card.
Still having trouble with the payment?
Please contact our Customer Service here with as much information as possible about the problem you encountered, and we will try to resolve it as soon as possible. You can also reach out by phone at 00351 226 166 264 - Monday through Friday: 10:00 a.m. to 12:00 p.m.//3:00 p.m. to 5:00 p.m. (WEST).